The challenging task is to run a restaurant in the culinary world. This needs full-day attention ensuring each activity that happens executes perfectly. The restaurant usually shuts down even when the work remains unfinished. Loads of tasks are there such as the sales lookout, data compilation with profit counts, updating the inventory and so on. You must need to have efficient staff for managing the workload that you can’t completely rely on them. You require a reliable solution like installing the restaurant management system. The management of a single restaurant ain’t a big thing. But think, if you are running multiple outlets. It is more important to have a smart management system for the multiple outlets.
The Restaurant Management System
The restaurant management system has a set of tools and software to handle your food business-like restaurant, cafe, bar, cloud kitchen, bakery and delivery business.
The Point of Sale (POS) is the central unit of this system. It has the tools to help you for managing phone calls, take the online orders, streamline the inventory, manage the table reservations, daily report generations related to profit and sales, handle the billing process and manage the table reservations.
Today, most of the restaurant POS systems are compatible with the existing employee that accounts the software for working in the restaurants.
The need of Restaurant Management Software to run a Restaurant Chain
The owners face issues while running multiple restaurant franchises and outlets that are not having complete control over the operations. They usually rely upon the reports of the restaurant manager of each outlet sent to them.
The process is mostly manual, that can be time-consuming and has a great risk of manual errors. By having a management software that provides you with real-time data and reports of every branch of your restaurant brings a great benefit for your business.
Features that help to run your Multiple Outlets
The owner gets complete access over the restaurant activities when having a restaurant management software. You can control anything from anywhere that may include the customer satisfaction to inventory from devices like tablet, mobile or a computer. There are some features of comprehensive restaurant POS to help you with managing multiple restaurant outlets.
Outlets based on Discounts and Offers
Marketing in different geographies is one of the struggles that the owners face while running a chain of restaurants. Planning a different marketing campaign for the different cities is required. At this commotion, running offers or an outlet level discounts are a troublesome task. You have to be careful with designing campaigns to target the audience of a specific region. You can create a multiple custom campaign for different outlets using a restaurant management system. The decline of any particular outlet can be noticed and you can give offers and special discounts or invest money for restaurant marketing.
Managing the Recipes
When running multiple restaurants certain concerns arise for maintaining the consistency in quality, taste and quantity. The recipe management features can be used to achieve this. Ensure the software you install has a recipe management system built in it. You can set the standard recipe for every item of your food menu using this. This makes the dish turn out the same whenever it gets served, when you have many outlets as well. You can update the recipe in all your outlets.
The Central Customer Relationship Management
The central customer relationship management is the need of the hour that allows to have a common customer database. You can store or update the customer’s details in the CRM, that automatically gets visible to other outlets as well. The loyalty programs and reward points may run that are used by the customers when you visit a different branch location.
The Analytics and Reports
Owners cannot be physically present at every outlet all the time. The chances of misappropriation and internal theft are increased. When you get the real-time updates of everything happening in the restaurant branch, it saves you from troubles. This makes it easy to track all the activities.
You can have the reports and analysis of the following information using a restaurant management software
- The Offers & Discounts
- Total of the Bill Count
- Details of Sales
- The Live Outlet Count
- Sales of Total Items
The Management of Vendors
You require the regular stock requirements of a restaurant. You must deal with vendors and various suppliers. The vendors are increased when the number of outlets get increased. Managing a larger number of vendors is a huge task. You can manage and create vendor profiles at the central level using the vendor management feature.